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Frequently Asked Questions

Things we get asked a lot

We cover Port Pirie, Adelaide, and surrounding suburbs. If you’re unsure whether you’re in range, just ask—we’re happy to confirm.

Email your site details (or upload photos via our website) to enquiry@mastermowersms.com.au, or call us on 0480 663 661.

We’ll reply within one business day and beat any comparable written quote by 10%.

  • Lawn mowing & edging

  • Garden clean-ups & green-waste removal

  • Hedge trimming & pruning

  • Gutter clearing (single-storey)

  • Mulching, soil top-ups & fertilising programs

  • Pressure cleaning (paths, driveways, façades)

  • Storm & emergency tidy-ups

Full details are on our Services page.

Most residential lawns look their best on a fortnightly or monthly cycle. We also set up custom schedules—from weekly cuts to seasonal tidy-ups—based on grass type, growth rates, and your budget.

Yes. We carry full public-liability insurance and workers-comp cover. Certificates of currency are available on request.

Always. Waste is mulched, composted, or recycled at council-approved facilities unless you’d prefer it left for your own compost.

Light showers won’t stop us, but heavy rain can damage lawns. We’ll reschedule to the next dry window—usually within 48 hours—at no extra charge.

Absolutely. We understand compliance and reporting requirements for NDIS participants, aged-care packages, and body-corporate manager

Bank transfer, EFTPOS, credit/debit card, PayPal, or cash on completion. Invoices clearly itemise GST and include our ABN 65 402 247 823.

Yes—combine two or more services (e.g., mowing + gutter clean) and save up to 15% on the total.

Tell us within 24 hours, and we’ll return free of charge to put things right. Your satisfaction is guaranteed.

Need something else answered? Drop us a line—prompt replies are part of the service.

Master Mowers Maintenance Services is proud to offer a 10% Price Beat Guarantee on comparable written quotes from competing service providers. The following terms apply:

✅ Eligibility:

  • The competitor’s quote must be:

    • In writing

    • No more than 14 days old

    • For the same or comparable services (e.g. mowing, weeding, garden care, etc.)

    • Inclusive of GST, labour, and materials (where applicable)

    The competitor must be:

    • A registered Australian business

    • Offering the service within the same geographic area (Adelaide, Port Pirie, and surrounds)

    • Fully insured with appropriate licences (if applicable)

❌ Exclusions:

This guarantee does not apply to:

  • One-off promotional, discounted, or bulk-rate offers

  • Cash-in-hand or unlicensed operator quotes

  • Services that don’t match our quality or scope (e.g. mowing only vs full maintenance)

  • Emergency, after-hours, or weekend surcharge rates

  • Services not offered by Master Mowers Maintenance Services

📋 Claim Process:

  1. Provide a copy of the competitor’s written quote

  2. We will assess the quote for comparability and confirm eligibility

  3. If approved, we will beat the total price by 10% and confirm in writing

⚠️ Conditions:

  • Price beat applies only to the initial quote, not future or ongoing services

  • We reserve the right to decline if the competitor’s quote does not meet our standard service benchmarks

💬 Need Help?

Have a question or want us to review a quote?

📞 Call us on 0480 663 661

📧 Email: enquiry@mastermowersms.com.au

💬 Get in Touch Today Fast replies. Friendly service. Quotes within 24 hours.

💬 Get in Touch Today Fast replies. Friendly service. Quotes within 24 hours.